Everything You May Wish to Know
Clear answers about consultations, bridal and collection journeys, tailoring, payments, timelines, showroom visits and aftercare.
Appointments
Consultations and Showroom Visits
Do I need an appointment?
Appointments are strongly recommended for bridal, bespoke work, fittings and detailed styling so the team can reserve dedicated time for you.
What should I bring?
Bring your event date, venue details, preferred colours, inspiration images and any shoes or accessories that may affect fit or styling.
Can family members attend?
Yes. Please confirm the number of guests in advance so the showroom can prepare a comfortable and focused appointment.
Can I contact AYSH LUXE before visiting?
Yes. Telephone, email and WhatsApp contact details are available throughout the website.
Design and Tailoring
Orders, Fittings and Personalisation
How early should I begin a bridal order?
Bespoke couture requires more planning than ready-to-wear. Contact the team as early as possible so material, fitting and completion timelines can be reviewed.
Can ready-to-wear pieces be altered?
Selected pieces can be refined for fit, length and approved details after a professional assessment.
How many fittings are required?
The number depends on the garment and service. Your fitting schedule is confirmed when the order or alteration is accepted.
Can I change the design after confirmation?
Some changes may be possible, but late changes can affect cost, material availability and completion time.
Payments and Collection
Deposits, Completion and Aftercare
Are deposits refundable?
Deposits may become non-refundable once materials are reserved or work begins. The applicable terms are explained before confirmation.
When is the final payment due?
Final balances are normally required before collection or delivery of the completed item.
What should I check at collection?
Review fit, finishing, accessories and agreed details. Raise any visible concern with the team during the final review.
How should delicate garments be stored?
Follow the care guidance provided, use suitable garment storage and avoid moisture, heat and unnecessary pressure on delicate embellishment.
Still Have a Question?
Speak Directly with AYSH LUXE
Our team will be pleased to clarify the right service, appointment or next step.